The shipment will be made in the following 24 working hours after placing the order. Orders will not be shipped on Saturdays, Sundays or holidays.
The price of the shipping costs will be indicated in the shopping cart once the user’s shipping address has been entered, its amount will be determined by the shipping address.
We ship worldwide.
Summary table
Mainland Spain – €4.48
Balearic Islands / Sea shipping – €6.54
Balearic Islands / Express shipping – €13.14
Ceuta * – €13.98
Melilla * – €11.08
Canary Islands / Sea shipping * – €9.92
Canary Islands / Express shipping * – €15.07
Andorra – €15.31
Portugal – €7.26
Benelux, France, Germany, Austria, Italy – €24.08
European Economic Community – €28.12
Rest of Europe, Morocco, Turkey and Russia * – €26.58
America * – €45.56
Asia and Oceania (except Russia and Turkey) * – €39.46
Africa (except Morocco) * – €46.29
* Customs costs are not included (€20). For shipments of 3 or more items, Podoks will assume these costs.
The exact amount of shipping costs is reported on the cart screen when filling in the shipping address.
PLACE AND FORM OF DELIVERY
The order will be delivered to the address designated by the client at the time of contracting. The subsequent modification of the place of delivery requested by the client, once the shipment has already been made, may generate additional expenses on the sale price.
The merchandise will be delivered to the client by a transport company, together with a delivery note in which the data that will allow the identification of the client, the order, the price, the number of packages and the products it contains will be recorded.
In the case of verifying the client at the time of delivery deterioration outside the shipment, he must record these circumstances on the carrier’s delivery note and inform Podoks of these facts. as soon as possible through the “Contact” section published at the top of the website.
In the same way, if when opening the product it is found to be in a defective state, the client contacting the company in the aforementioned manner may claim the payment or replacement of the same that will be made once it has been returned.
The merchandise is at all times covered against risks of transport, loss and handling by the insurance of the transport company, so in the event of deterioration attributable to transport, the product will be collected from the client and subsequently replaced or reimbursed according to the preference agreed with the client. in each case.
PAYMENT METHODS
Through the secure payment gateway by debit or credit card.
